Returns
You don't like your Les Lunes item or it doesn't fit? Then simply send it back to us. We charge €4.90 for returns within Germany and Austria. As soon as we have received and processed your return, you will be refunded the purchase amount minus the return costs of €4.90. Simply click on one of the following links (depending on your country) to go to your personal returns portal:
From where do you want to return your shipment?
For returns from other countries, you can find the individual return steps in the following article in our Help Centre: How do I return something?
As a young slow fashion company, we are constantly growing with you as a community and learning more and more in order to become a little better every day. If you already know us, you probably know that acting responsibly towards the environment is a very important issue for us. In order to reduce our impact on the environment while still being responsible, we have decided to cover the cost of returns on a pro-rata basis. If you have any questions about our products or are unsure about colours or sizes, our customer service team will be happy to advise you. Simply contact us at support@leslunes.de or use our contact form.
*Please note the following when returning an item:
Your item should be
*be returned within the 14-day returns period.
*be unworn and unwashed.
*not have any damage caused by you.
*not have any soiling/stains (e.g. make-up, hair, dust, liquids).